Processing & Shipping
- Most of our items are ready-made and ship out in 24-48 business hours!
- Custom and wholesale orders can range in production from two to six weeks; please see specific item listings for further questions (or contact us!). We often ship out ready-made products very quickly and we will always personally let you know the status of your order. We are strong believers in customer communication.
- We offer FREE DELIVERY for our Brunswick & St. Simons Island customers on all orders over $25! Simply select the local delivery option at checkout. If you select this for an order under $25, your order will be cancelled and refunded, so please double-check! We do local deliveries once a week, on Saturdays. If you need your order sooner, please contact us - sometimes we can do quicker drop-offs if we're in the area. It never hurts to ask. We suggest placing your order by Thursday or Friday to ensure your order is delivered by Saturday. Please note we cannot get into gated communities!
- We include FREE SAMPLES in ALL orders! If there is a particular product you'd like to sample, let us know and we'll do our best to include some in your order (if we have it on hand).
We currently ship orders using USPS Priority Mail and generally utilize flat rate. Please contact us if you feel that your shipping is higher than expected; sometimes the built-in shipping calculations can be a little off, and it never hurts to check! We can usually ship nine bars of soap in a single padded flat-rate envelope; we can ship up to thirty bars in a regional rate or medium flat-rate box, and up to seventy-five in a large flat rate box. We ship single bars of soap out in padded envelope mailers for about $3.50. All orders are shipped with a printed copy of your order and a free sample.
Priority Mail usually takes 1-3 to ship after processing; please contact us if you need an item rushed.